ARTIFICIAL INTELLIGENCE STRATEGY & GOVERNANCE MANAGER ADMINISTRATOR II

The State of Maryland's Office of the Attorney General is seeking an Artificial Intelligence Strategy & Governance Manager to enhance the office's effectiveness through strategic innovation and data-driven decision-making. This role involves leading the implementation and governance of artificial intelligence tools, managing vendor relationships, and providing training and support to staff to improve public service delivery.

Responsibilities

• Work both office-wide and with specific divisions and units to brainstorm, develop and maintain artificial intelligence solutions
• Work directly with individual staff members and teams to identify use cases, troubleshoot implementation challenges, and provide hands-on support
• Manage ongoing AI pilots and experiments
• Maintain OAG's AI solution inventory/catalog that documents implemented tools and their use cases
• Track emerging AI trends and capabilities, especially in the legal context
• Evaluate AI use-cases and solutions
• Coordinate cross-divisional AI working groups or communities of practice to share knowledge and standardize approaches
• Conduct AI risk assessments for proposed implementations
• Manage AI governance-related processes
• Understand and apply AI governance documentation, and draft additions or revisions, including standard operating procedures, decision trees for AI adoption, and compliance checklists
• Perform auditing tasks ensuring responsible use of AI
• Monitor AI tool performance and user satisfaction, making recommendations for optimization or discontinuation
• Ensure compliance with data privacy laws and professional ethics standards
• Provide support to the Director and Deputy Director of PID by playing a major role in AI strategy planning
• Develop metrics and reporting frameworks to measure AI adoption, usage, cost-effectiveness, and impact
• Contribute to budget planning by projecting future resource needs
• Represent OAG in external meetings with state agencies and professional organizations on AI matters
• Partner with the Professional and Organizational Development to design and deliver AI training programs
• Provide one-on-one and small group coaching to help staff effectively leverage AI tools
• Serve as a resource for staff with questions
• Create resource libraries of prompting guides, best practices, and FAQs tailored to OAG contexts
• Host regular office hours or drop-in sessions where staff can bring AI-related questions and challenges
• Other duties as assigned in support of PID's work

Skills

• Bachelor's degree in Computer Science, IT, Data Science, Data Analytics, Public Policy, Public Administration, Political Science, Government and Politics, Law, or a related field
• Over four years of professional experience in areas such as technology implementation, digital transformation, data governance, information management, policy development, change management, organizational development, project management, or legal technology and innovation
• Demonstrated hands-on experience working with artificial intelligence and machine learning tools and platforms, including large language models, generative AI tools, and automation technologies, in professional, academic, or substantial project settings
• Strong written and verbal communication skills, with a proven ability to translate complex technical concepts into clear, accessible language for non-technical audiences
• Collaborative approach enabling effective work with diverse stakeholders across all levels of an organization
• Track record of managing multiple initiatives simultaneously, showcasing strong project management capabilities
• Adaptability and comfort with ambiguity in fast-paced, evolving technological environments
• 2+ years of experience specifically in AI implementation, AI governance, or AI policy development
• Knowledge of responsible AI frameworks such as NIST AI RMF, ISO/IEC 42001, or EU AI Act
• Familiarity with data privacy laws (HIPAA, FERPA, state privacy regulations) and their application to AI systems
• Experience in government, legal services, or other highly regulated sectors
• Demonstrated success in change management and technology adoption initiatives
• Experience developing and delivering technical training or capacity-building programs
• Experience providing direct user support or serving in a customer-facing technical role
• Knowledge of AI use cases in the legal industry or legal technology landscape
• Certification in data privacy (CIPP/US, CIPM, AIGP) or data management (CDMP)
• Project management certification (e.g., PMP, CAPM)
• Track record of successfully implementing technology solutions that delivered measurable business value
• Demonstrated experience working directly with end users to implement technology solutions and provide hands-on support

Benefits

• Subsidized health benefits (medical, prescription, dental and vision coverage)
• Life insurance
• Leave, including annual (vacation), personal, sick, and paid parental leave
• Participation in a contributory defined benefit pension plan in which they are vested after ten years
• Participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan
• Free mass transit benefit for local bus and express bus services

Company Overview

• Maryland is on the path to becoming the best state in the nation. It was founded in undefined, and is headquartered in Baltimore, Maryland, US, with a workforce of 5001-10000 employees. Its website is https://jobapscloud.com/MD/.